Customer Service
Home

Home
Company Info.
Customer Service
Products
Money Order Form
Special Care
Sizing Page
Search Page
Feedback Page
Site Map

Customer Service

About SSL
Our Return or Exchange Policy
Ordering Questions
Accepted Payment Methods
Sizing Page
FAQ's
Contact Us

Privacy Policy

Thank you for shopping with YogaModel.com. Your satisfaction is very important to us and your business is greatly appreciated. It is our goal to provide you with only the finest Compression Garments available. To help us give you our best possible service here is some information to help make shopping with us enjoyable and risk free.

About SSL:

A
ll information gathered by YogaModel.com through your order is kept strictly confidential and will not be distributed to any company or individual EVER. The information will be used only to make sure that your order gets delivered to you in the timeliest manner possible. If you need to change anything about your order- where we'll be shipping it to, please email us. Any general questions will be answered as fast as we can!

The YogaModel.com can accept payment via credit card for an order only through www.PayPal.com, a secure on-line payment service. For more information regarding the PayPal service, please visit their web site at www.PayPal.com.  We encourage you to review their privacy policy regarding credit card transactions.  Visitors to the Museum who wish to use credit card processing offered by PayPal must contact that site to enroll for their services.
 

Back to Top

Our Return or Exchange Policy

We will gladly accept returns or exchange on any item that you are not completely satisfied. All requests for returns or exchange must be made within 5 days of receiving your merchandise. Postmarks and delivery confirmation will be used to validate return dates. All merchandise held for more than 5 days without requesting a return authorization number, will be considered acceptable and the sale will be final. To request a return or exchange, you MUST email us PRIOR TO MAILING YOUR MERCHANDISE for a return authorization number and mailing address. You will be issued a return or exchange authorization number, which you will then write on your receipt, and include it with your returned merchandise. All return or exchange requests must be made no later than 5 days from receipt of the merchandise. Requests made after 5 days will not be honored. We do not accept returns or exchanges on merchandise that has been clearly worn, (danced in) soiled, washed, torn, or otherwise damaged by the customer. If you return the product the cost of the shipping will be not refunded. If you exchange the cost of the shipping must be paid again.  Request an RA# Here. return_@yogamodel.com

Back to Top

 

Ordering Questions

All orders received are shipped out within 24 hours of your transaction which means your merchandise will get to you faster. (Due to US Postal business hours, all orders placed on Saturday and Sunday are shipped the following Monday morning.) All U.S. orders are shipped via USPS Priority Mail, which is included in our basic shipping charges U$4.30. For International order plus U$10.00. If you have special questions about ordering you can email our customer service department and a representative will make every effort to fulfill your needs.

Back to Top

 

Accepted Payment Methods

Our store accepts Visa, MasterCard and American Express Card, Personal Check and Money Order as a form of payment. The YogaModel.com can accept payment via credit card for an order only through www.PayPal.com, a secure on-line payment service. For more information regarding the PayPal service, please visit their web site at www.PayPal.com.  We encourage you to review their privacy policy regarding credit card transactions.  Visitors to the Museum who wish to use credit card processing offered by PayPal must contact that site to enroll for their services.

Back to Top

Contact Us

Our friendly customer service team has easy access to our product information at all times and will be happy to answer your questions about fabrics, style, delivery, anything. If you have any questions, simply email our customer service department at support_@yogamodel.com or complete the following Form.

Back to Top